Jon Herstein is Senior Vice President and Chief Customer Officer at Box. In his role, Jon guides the client services, technical support, consulting and implementation teams, ensuring Box is a trusted advisor for its customers to power their digital workplace, drive digital business transformation and enable a successful Box deployment. Previously, Jon worked with some of the biggest names in tech, including Accenture, Informatica and most recently NetSuite, where he served as Vice President of Professional Services for North America and EMEA.