Guidelines for Law Enforcement

These guidelines are intended for law enforcement authorities seeking information about valid Box account users and or Box URL links.

For information about a user, under the Stored Communications Act, Box cannot release this information to a party other than a user without valid legal process.

Further, it is Box's general stance to provide account users with a notification related to any legal process unless expressly prohibited by law or a non-disclosure order.

All legal process and inquiries can be sent to LER@box.com.

For more information on how to seek data from cloud services such as Box under the Stored Communications Act, you may refer to the Department of Justice's website: https://www.justice.gov/criminal-ccips/ccips-documents-and-reports.